All in-stock Arlo Skye products ship within 1 business days of your order. We do not ship orders on weekends and national holidays. We use FedEx or UPS for the majority of our deliveries.
U.S. Free Ground Shipments
Arlo Skye offers free U.S. ground shipping within the 48 contiguous states. Here are the estimated calendar-day delivery times for in-stock products:
Actual timing may vary from these estimates due to inclement weather, holiday season rush, or other unforeseen reasons out of our control.
U.S. Express Orders
We offer Overnight and 2-Day Express shipping options at check out. If your express order is placed before 1 p.m. EST, the following business day will be counted as the 1st day. If your order is placed after 1 p.m. EST then your order will ship the following business day. For example, if you order using the Overnight service at 4pm on Monday, we will only ship your order on Tuesday. That means you will receive your package on Wednesday. Similarly, if you place your Overnight order on Friday night, we will only ship it on Monday with an arrival date of Tuesday.
U.S. Express shipments for Carry-Ons
All of our Carry-Ons have a removable airline-compliant fast charger (featuring USB C and A ports). FedEx has a rule that requires a signature on delivery for all products containing spare chargers that are shipped via Express. They will not make any exceptions to this policy. A signed note that is left on the door will not be sufficient for FedEx to drop the package off. This rule does NOT apply to Ground shipments. It only applies to Carry-Ons shipped via Express. None of our other products come with spare chargers.
Orders to Hawaii, Alaska, Puerto Rico and U.S. Territories
Orders are shipped by air and fees are added at check-out.
International Orders
Orders are shipped by air (although certain Canadian destinations also have a ground option). All shipping fees and customs duties are visible when you start check out process.
Really useful and very easy to charge and use.
Perfect replacement
My initial charger worked once then quit. I reached out to Arlo and had an immediate replacement that is wonderful! Great customer service along with a lovely carry-on luggage.
It is the BEST!!! fast charging and fast recharge. Love it!!!
The original charger that came with my suitcase suddenly stopped working. I explained the issue to AS customer service and they mailed me a new one without hesitation. Since I've received the new charger, I haven't had any issues. It charges everything super fast, it's amazing.
