FREE U.S. SHIPPING & RETURNS

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The Pet Carrier

Size: Medium
Fast free shipping and returns
Order Arrival Times

All in-stock Arlo Skye products ship within 1-2 business days of your order. We do not ship orders on weekends and national holidays. We use FedEx for the majority of our deliveries.

Christmas Holiday Shipping Cutoff Dates  

Order by 12 noon EST on the following dates to ensure you get your packages in time for Christmas. 

- Ground shipping U.S. West Coast: December 13
- Ground shipping U.S Central & South: December 15
- Ground shipping U.S. East Coast: December 18
- Two day express shipping: December 19
- Overnight express shipping: December 20

U.S. Free Ground Shipments

Arlo Skye offers free U.S. ground shipping within the 48 contiguous states. Here are the estimated calendar-day delivery times for in-stock products: 

  1. US Northeast: 2-3 days
  2. US Southeast: 3-6 days
  3. US Central: 4-6 days
  4. US West Coast: 5-7 days

Actual timing may vary from these estimates due to inclement weather, holiday season rush, or other unforeseen reasons out of our control.

U.S. Express Orders

We offer Overnight and 2-Day Express shipping options at check out. If your express order is placed before 1 p.m. EST, the following business day will be counted as the 1st day. If your order is placed after 1 p.m. EST then your order will ship the following business day. For example, if you order using the Overnight service at 4pm on Monday, we will only ship your order on Tuesday. That means you will receive your package on Wednesday.  Similarly, if you place your Overnight order on Friday night, we will only ship it on Monday with an arrival date of Tuesday.

We do not offer an express service for Laser Engraving.  Suitcases orders will laser engraving will require 7-10 business days for completion after which we can ship orders by Express.

U.S. Express shipments for Carry-Ons

All of our Carry-Ons have a removable airline-compliant fast charger (featuring USB C and A ports). FedEx has a rule that requires a signature on delivery for all products containing spare chargers that are shipped via Express. They will not make any exceptions to this policy. A signed note that is left on the door will not be sufficient for FedEx to drop the package off. This rule does NOT apply to Ground shipments. It only applies to Carry-Ons shipped via Express. None of our other products come with spare chargers.

Orders to Hawaii, Alaska, Puerto Rico and U.S. Territories 

Orders are shipped by air and fees are added at check-out. 

International Orders

Orders are shipped by air (although certain Canadian destinations also have a ground option). All shipping fees and customs duties are visible when you start check out process.

Airy and light with 360-degree ventilation, the Pet Carrier has a back pocket sleeve to securely place over your carry-on, and a memory foam mattress for elevated comfort. A foldable design makes it easy to pack within a suitcase when not in use. Airline-compliant for cabin use. Poly-mesh / performance-nylon exterior. The Medium size is the best seller.

Size & Details
- Weight: 4.6 lbs (Medium), 4.0 lbs (Small)
- Dimensions Medium: 17.5" L x 11" W x 10" H
- Dimensions Small: 15" L x 10" W x 8.5" H
- Max pet weight supported: 25 lbs (Med), 15 lbs (Small)
- Volume: 36L (Med), 25L (Small)
- 360 degree ventilation ensures a cool and breathable space
- Memory foam mattress (removable and washable)
- Dual exits and leak proof
- Fits underneath the airline seat on medium and large planes
In the box
- Pet Carrier
- Shoulder strap
- One cotton storage cover
Returns & Warranty
- Free 90 day returns and exchanges on unused items. Learn more.
- Two year limited warranty on parts and workmanship. Learn more.

360 degree ventilation

Mesh windows on all four sides maximize volumetric airflow to ensure a cool and breathable space for your pet. This is particularly important for small breed dogs with stout noses (such as french bulldogs and pugs) that tend to suffer from respiratory issues.

pet carrier on coffee table with dog inside
black pet carrier against a green wall with white dog inside

Cabin-approved

A square design silhouette maximizes interior space for the pet within the approved airline dimensions.

Washable memory foam mattress

A breathable, high-density memory foam top layer keeps your pet cool and comfortable. The base of the mattress has a wood / plant fiber board designed for stability and ensuring a leakproof environment (an airline requirement).

4.9
Rated 4.9 out of 5 stars
Based on 67 reviews
Total 5 star reviews: 64 Total 4 star reviews: 2 Total 3 star reviews: 1 Total 2 star reviews: 0 Total 1 star reviews: 0
99%would recommend this product
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67 reviews
  • JP
    Jo P.
    Verified Reviewer
    Product Standouts Thoughtful Design, High Quality Craftsmanship, Good Size, Gets Compliments, Durable
    1 week ago
    Product Standouts Thoughtful Design, High Quality Craftsmanship, Good Size, Gets Compliments, Durable
    Rated 5 out of 5 stars
    Bailey approved

    My 14lbs Cavapoo loves his new bag! Excellent quality, breathable mesh on all sides and the memory foam pad is a plus!

  • JH
    Jennifer H.
    Verified Buyer
    Product Standouts Durable, Thoughtful Design, Gets Compliments
    1 week ago
    Product Standouts Durable, Thoughtful Design, Gets Compliments
    Rated 5 out of 5 stars
    It’s great!

    Easy to carry, looks great, puppy was content. Made our first flight with her a breeze. I hope she doesn’t out grow it and we are able to use it again.

  • BP
    Brandy P.
    Verified Buyer
    Product Standouts High Quality Craftsmanship, Durable, Great Gift
    1 year ago
    Product Standouts High Quality Craftsmanship, Durable, Great Gift
    Rated 5 out of 5 stars
    Worth every penny

    I originally bought a less expensive carrier thinking they’re all the same, right? Wrong! Cujo would not even go into the less expensive one. I splurged on the medium carrier from Arlo Skye and I couldn’t be happier. Cujo absolutely loves his carrier and refuses to get out after being in it😂for size reference, he is 16 pounds and fit perfectly in the medium size, which also fit perfectly underneath the seat in front of me on our Southwest flight. I primarily use it for traveling on planes, but it is also great for car rides. Can’t recommend this product enough!

  • CS
    Cindy S.
    Flag of Italy
    Verified Buyer
    1 year ago
    Rated 5 out of 5 stars
    Best Pet/Doggie Carrier

    I love my Arlo Skye for my sweet Cavapoo, Riley. It’s comfortable for her, great with its short latch to keep her safely attached when open, and easily to use on top my Rimowa carry-on bag. Fits easily under the seat on both Southwest and AA. Quality bag, with great materials, zippers, and strap for carrying.

  • LG
    Lorena G.
    Flag of Hungary
    Verified Buyer
    1 year ago
    Rated 5 out of 5 stars
    Love it

    We have been on a 13 hour flight and my dog loved it. I was so worried but the carrier is extra comfy and my dog loves it

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