All in-stock Arlo Skye products ship within 1-2 business days of your order (with the exception of laser-engraved luggage). Laser engraving is done in-house and takes 7-10 business days to complete. We do not ship orders on weekends and national holidays. We use FedEx for all deliveries.
U.S. Free Ground Shipments
Arlo Skye offers free U.S. ground shipping within the 48 contiguous states. Here are the estimated calendar-day delivery times for in-stock products:
Actual timing may vary from these estimates due to inclement weather, holiday season rush, or other unforeseen reasons out of our control.
U.S. Express Orders
We offer Overnight and 2-Day Express shipping options at check out. If your express order is placed before 1 p.m. EST, the following business day will be counted as the 1st day. If your order is placed after 1 p.m. EST then your order will ship the following business day. For example, if you order using the Overnight service at 4pm on Monday, we will only ship your order on Tuesday. That means you will receive your package on Wednesday. Similarly, if you place your Overnight order on Friday night, we will only ship it on Monday with an arrival date of Tuesday.
We do not offer an express service for Laser Engraving. Suitcases orders will laser engraving will require 7-10 business days for completion after which we can ship orders by Express.
U.S. Express shipments for Carry-Ons
All of our Carry-Ons have a removable airline-compliant fast charger (featuring USB C and A ports). FedEx has a rule that requires a signature on delivery for all products containing spare chargers that are shipped via Express. They will not make any exceptions to this policy. A signed note that is left on the door will not be sufficient for FedEx to drop the package off. This rule does NOT apply to Ground shipments. It only applies to Carry-Ons shipped via Express. None of our other products come with spare chargers.
Orders to Hawaii, Alaska, Puerto Rico and U.S. Territories
Orders are shipped by air and fees are added at check-out.
International Orders
Orders are shipped by air (although certain Canadian destinations also have a ground option). All shipping fees and customs duties are visible when you start check out process.
Sold Out Order arrival time
All in-stock Arlo Skye products ship within 1-2 business days of your order (with the exception of laser-engraved luggage). Laser engraving is done in-house and takes 7-10 business days to complete. We do not ship orders on weekends and national holidays. We use FedEx for all deliveries.
U.S. Free Ground Shipments
Arlo Skye offers free U.S. ground shipping within the 48 contiguous states. Here are the estimated calendar-day delivery times for in-stock products:
Actual timing may vary from these estimates due to inclement weather, holiday season rush, or other unforeseen reasons out of our control.
U.S. Express Orders
We offer Overnight and 2-Day Express shipping options at check out. If your express order is placed before 1 p.m. EST, the following business day will be counted as the 1st day. If your order is placed after 1 p.m. EST then your order will ship the following business day. For example, if you order using the Overnight service at 4pm on Monday, we will only ship your order on Tuesday. That means you will receive your package on Wednesday. Similarly, if you place your Overnight order on Friday night, we will only ship it on Monday with an arrival date of Tuesday.
We do not offer an express service for Laser Engraving. Suitcases orders will laser engraving will require 7-10 business days for completion after which we can ship orders by Express.
U.S. Express shipments for Carry-Ons
All of our Carry-Ons have a removable airline-compliant fast charger (featuring USB C and A ports). FedEx has a rule that requires a signature on delivery for all products containing spare chargers that are shipped via Express. They will not make any exceptions to this policy. A signed note that is left on the door will not be sufficient for FedEx to drop the package off. This rule does NOT apply to Ground shipments. It only applies to Carry-Ons shipped via Express. None of our other products come with spare chargers.
Orders to Hawaii, Alaska, Puerto Rico and U.S. Territories
Orders are shipped by air and fees are added at check-out.
International Orders
Orders are shipped by air (although certain Canadian destinations also have a ground option). All shipping fees and customs duties are visible when you start check out process.
Series:
- S1: Two USB A (2.4V with Quick Charge 3.0)
- S3: USB A (2.4V with Quick Charge 3.0) & USB C (18W with PD)
- Capacity 10,050 mAh (37 WH)
- Size: 5.0" x 2.4" x 0.8”
- Weight: 0.5 lbs
- TSA, DOT, FAA, airline compliant
- Adapter and charging cable included
- Aluminum-alloy encasing
- Cells from LG and Panasonic
Saudi Arabia
Philadelphia, PennsylvaniaThe original charger that came with my suitcase suddenly stopped working. I explained the issue to AS customer service and they mailed me a new one without hesitation. Since I've received the new charger, I haven't had any issues. It charges everything super fast, it's amazing.
I wanted to update my negative review of the new battery. I just spoke with Tim on the phone and he was so nice and explained to me the reason the battery is different. It is actually more compatible with newer equipment than the old one and can give power to devices instead of just taking power. That sounds great. I am still going to exchange for the old one as my devices are not USB C yet but wanted to correct my negative review as I now understand why the battery would actually be better in the future for me.
Granada Hills, CaliforniaI just need a medium size 24” or 25” I was hoping to make it work...... :( such beautiful luggage for a great price.
I have the aluminum carry-on for 5 months now. Love it. Decided to purchase this last month. Didn't realize how much I needed it. I keep one charger at home and one at the office. Depending on where I'm leaving from - I'll just swap one for the other. It easily slips in and out just below the handle. Can't say if it charges 75% faster as Arlo Skye claims but it's **** fast. My wife has an android phone and it charges that phone even faster than my iPhone. The feel of it is nice as well. I also looked at Mophie and Anker. They a similar product for about $100.
