My initial charger worked once then quit. I reached out to Arlo and had an immediate replacement that is wonderful! Great customer service along with a lovely carry-on luggage.
It is the BEST!!! fast charging and fast recharge. Love it!!!
The original charger that came with my suitcase suddenly stopped working. I explained the issue to AS customer service and they mailed me a new one without hesitation. Since I've received the new charger, I haven't had any issues. It charges everything super fast, it's amazing.
Ordered an additional battery to have on-hand -it's a game changer!