Got my delivery in a few days after order, very thrilled when I opened up the packaging! The wheels are ultra quiet and the inside is very functional but still has a nice aesthetic. The customer service was also great when I was in the process of ordering and selecting my case. The sizing seems great for domestic and international flights (might need to pack a little lite for international but doable). The material inside the case was also a really nice touch. It's an investment for sure but if you have the ability to spend a bit more I think there is actually value you get, unlike most of the other expensive brands where all you really are buying is their logo on the case.
I could not be happier with the quality of the suitcase and the quality of the customer service I received
My husband and I each have the Carry-On Max and The Check-in bags and love them. We cruise several times a year and bring both bags on long cruises and the Carry-on Max for 7 day cruises. These bags have been handled by the airline “bag-busters” as well as the stevedores at the port and they are still in great shape! We had a problem with one of the telescopic handles and the Arlo Skye customer service could not have been nicer and the bag was fixed and sent back very quickly. I highly recommend all these bags and Arlo Skye.
I purchased the check-in bag in Rose Gold 2 years ago and bought my husband the Navy Blue Check-in bag. We took them on a trip to Australia and then we took a cruise from Sydney to Seattle. These bags were bumped around by baggage handlers and stevedores and still look great! I was so impressed by the quality that I bought the carry on. The customer service is superb!
Super attractive and functional luggage piece. I loved traveling with it and received approving looks.