Returning an Item? Start Here

Contiguous United States (48 States)

We offer free returns and exchanges on unused items within 90 days of your order’s fulfillment date. To be eligible, items must be in brand new condition and returned in their original packaging.

Please note:
– Personalized items and orders of 10 or more items are not eligible for return or exchange.
– All gift card purchases are final and non-refundable.
- All last call, clearance, archive sale items are final sale and cannot be returned or exchanged.
- Express shipping fees are non-refundable. If you selected expedited shipping, only the cost of the returned item(s) will be refunded.

U.S. territories, Hawaii and Alaska

Costs associated with the return are the responsibility of the customer and original shipping fees are non-refundable.

Outside the USA

Due to complex U.S. customs duty rules, we are unable to accept returns ofshipments delivered outside the U.S. All international shipments are considered final sale. Original shipping fees are non-refundable.

Let’s Get Your Return Started—Here’s What to Know

Our return and exchange process is automated. If you're returning multiple items, you'll need to complete the return process separately for each one to receive a unique shipping label. After submitting a return for the first item, download the label from our returns portal, then repeat the steps for the next item.

Once you’ve downloaded your labels, please affix one to each carton and drop them off at any FedEx Ship Center near you within 3 calendar days.

Once your return arrives at our warehouse, please allow 3–5 business days for us to review and process it. After approval, your refund will be issued to your original form of payment (e.g., your credit card). It may take an additional 2–3 business days for the refund to appear on your card statement.

Start Your Return / Exchange